Returns
Delivery policy
Our postage & packaging rates for all deliveries are charged as follows:
UK £6.00 (2-3 days)
Eire & Europe £12.00 (3-5 days)
USA £20.00 (5-7 days)
Rest of World £25.00 (5 - 7 days)
Postage is charged in addition to your garment price. Wherever possible we will deliver via UPS and provide you with a tracking number.
We aim to get all purchases out for delivery the day after we receive them (Mon - Fri) but should you need goods urgently please let us know and we will try and make arrangements for a faster courrier service, although this may incur an extra charge.
Import Duty
We ship to all countries outside of the EU on a DDU basis (Delivery Duty Unpaid). This means that you are liable for any local sales taxes or import duties which may be charged on your item(s). We have no control over these charges and cannot confirm how much the charges may be. You are also responsible for providing any information required by customs to ensure the goods are cleared. Occasionally goods may be subject to delays, due to customs or weather.
Alan Paine cannot be held responsible should local customs authorities wish to confiscate any items or charge any import duty. As the customer, you are responsible for paying the duty.
Customs policies vary widely from country to country so we recommend you contact your local customs office for more information.
Our postage & packaging rates for all deliveries are charged as follows:
UK £6.00 (2-3 days)
Eire & Europe £12.00 (3-5 days)
USA £20.00 (5-7 days)
Rest of World £25.00 (5 - 7 days)
Postage is charged in addition to your garment price. Wherever possible we will deliver via UPS and provide you with a tracking number.
We aim to get all purchases out for delivery the day after we receive them (Mon - Fri) but should you need goods urgently please let us know and we will try and make arrangements for a faster courrier service, although this may incur an extra charge.
Import Duty
We ship to all countries outside of the EU on a DDU basis (Delivery Duty Unpaid). This means that you are liable for any local sales taxes or import duties which may be charged on your item(s). We have no control over these charges and cannot confirm how much the charges may be. You are also responsible for providing any information required by customs to ensure the goods are cleared. Occasionally goods may be subject to delays, due to customs or weather.
Alan Paine cannot be held responsible should local customs authorities wish to confiscate any items or charge any import duty. As the customer, you are responsible for paying the duty.
Customs policies vary widely from country to country so we recommend you contact your local customs office for more information.